Receptionist jobs in South Africa

A well-reputed company, SBV Services (Pty) Ltd in South Africa, has announced multiple vacancies for the position of Receptionist in their team. This role involves managing reception and guest services, ensuring visitors and callers are greeted, assisted, and directed efficiently while maintaining a professional and welcoming environment. Responsibilities include visitor registration, handling calls and queries, organizing refreshments for early arrivals, coordinating events, and ensuring security and cleanliness in the reception area. The receptionist also oversees courier

Full job description

Reception and Guest management

Receive visitors to the organisation, determine their needs and direct them accordingly.
Receives and routes incoming calls and deals with telephone queries.
Answer general queries and directs them to the relevant personnel or department.
Coordinate all aspects of guest management in the building from access control, parking and arrange that requestor escort visitor to final destination points in the building.
Address all requirements of VIP guests to the individual hosting the guest.
Coordinate client entertainment events at Support Office.
Enhance customer service by addressing needs in a prompt, professional, friendly, and efficient manner.
Organise refreshments for visitors who arrive early for their meetings (This person should make tea and coffee for the person should they arrive earlier)
Register and track visitors to manage risk.
Responsible for the distribution of courier parcels to and from Support Office and business centres and ensures the details are capture correctly for tracking.
Emailing Support Office and Branch lists to centres if requested.
Ensure that the Support Office and centres contact lists are update regularly.

Housekeeping and maintaining order in the reception area

Maintain professional image of company
Maintains security by following procedures
Maintain general neatness and cleanliness of the reception area
Ensure noise levels in reception area are kept to a minimum
Ensure professional continuity of service in terms of Reception relievers.

Contribute to the organisation’s governance initiatives

Subscribe and align to SBV Services’ ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
Support SBV Services’ ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.