This role of Customer Service Agent involves processing rental contracts and payments, providing exceptional guest support, and performing general office duties. Additional responsibilities include inspecting RVs for quality before rental and upon return, as well as creating work orders to ensure proper maintenance and service.
Full Job Description of Customer Service Agent
- Process Rental Contracts and payments
- Provide excellent support to guests
- Perform general office duties
- Inspect RVs for quality pre-rental and upon return
- Create Work Orders
- Process orders, cancellations, and returns
- Document customer interactions
- Generate sales leads
- Identify and assess customer needs
- Maintain high customer satisfaction
- Answering questions about a company’s products or services
What are we looking for?
- Have valid driver’s license and good driving record
- Able to lift up to 25 lbs
- Must be able to work a flexible schedule, including weekends as needed
- Ability to work mostly outside
- Computer literacy
- Pleasant personality and good grooming
- Customer service orientation
- Highly organised with attention to detail
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
Application Question(s):
- Are you available to work on weekends?
License/Certification:
- Driver’s License (Preferred)
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