Responsible for capturing data and information related to a customer’s interactions with a company’s website. This position will be responsible for logging customer data, tracking customer interactions, and recording customer feedback. Genesis, an impact firm founded, incorporated and headquartered in Africa, has worked in 46 African countries and more than 100 countries globally.
KEY PERFORMANCE AREAS For Job:
- Capture data from available records into the required formats e.g., databases, table, spreadsheet.
- Verify query missing data and errors observed during data entry.
- Review and validate all data from the records.
- Submit data.
- Make regular backups of data.
- Update registers and statistics.
- Keep and maintain records and files.
- Ensure records and files are properly sorted and secured.
- Provide information to components.
Skills And Competencies:
- Job Knowledge
- Interpersonal relations
- Communication
- Computer
- Planning and organisation
- Language
- Flexibility
- Teamwork
- Good verbal and written communication skills
KNOWLEDGE AND QUALIFICATION REQUIREMENT:
- NQF level 4 or 5 (A grade 12 certificate or equivalent).
- No previous experience required.
- Knowledge of clerical duties, practices as well as the ability to capture data, operate computer and collecting statistics.
- Knowledge and understanding of the legislative framework governing the Public Service.
- Knowledge of working procedures in terms of the working environment
Duties and Responsibilities For Data Capturer Job:
The duty is to collect data from devices and devices in a controlled manner. This data is then used to improve device functioning, protect the user, and make decisions that benefit the user. The data capturer must be aware of the laws and regulations governing data collection.
The duty is to enter and capture data from devices during a specific process. This data can be used to improve the efficiency and effectiveness of the process.
