The Delivery Driver Job in Canada position at Sunterra Market Canada is a hands-on role where you serve as the final connection between the store and customers. You ensure every order—whether catering or home grocery—is delivered fresh, accurate, and on time. This role suits individuals who enjoy driving, customer interaction, and supporting daily store operations. When deliveries are complete, you assist the grocery team with stocking, receiving, and merchandising tasks to maintain the high-quality standards Sunterra Market is known for. If you enjoy working independently, take pride in exceptional service, and want to grow with a respected Canadian market brand, this is the perfect opportunity.
About the Company
Sunterra Market is a Canadian company rooted in over 50 years of family farming heritage. The business originated on the Price family farm in Acme, Alberta, where a deep appreciation for land, sustainability, and quality produce inspired the beginning of Sunterra. Today, the company blends culinary excellence with everyday convenience, offering gourmet, locally sourced products prepared with care and honesty. Sunterra embodies strong values—integrity, people, community, pride, and quality. They aim to provide exceptional service and fresh, delicious food to every customer. By joining the Sunterra family, you become part of a team that values growth, teamwork, and meaningful contributions.
Responsibilities
Delivery Operations
- Safely operate Sunterra’s delivery or catering van for grocery and catering orders.
- Deliver items to homes or businesses with care and professionalism.
- Pack, organize, and verify orders before leaving the store.
- Keep the delivery vehicle clean and maintained.
- Manage and prepare supplies needed for catering deliveries.
- Adapt to changing daily delivery schedules.
- Maintain delivery logs and complete route documentation.
Customer Service
- Provide friendly and efficient service to customers and team members.
- Communicate delivery times, substitutions, or concerns clearly.
- Represent Sunterra’s values in all interactions.
- Create a positive customer experience with every delivery.
Online Shopping Support
- Work with the online grocery team to prepare and organize delivery orders.
- Maintain accuracy and freshness of all online orders.
- Assist in packing and cross-department shopping.
In-Store Grocery Support (During Downtime)
- Stock shelves and keep displays organized and appealing.
- Receive deliveries and check accuracy and quality.
- Rotate stock and remove outdated or damaged products.
- Maintain cleanliness in storage and sales areas.
- Support merchandising and seasonal setups.
- Assist in bagging groceries and customer walk-outs.
Safety & Sanitation
- Follow all safety, sanitation, and work procedures.
- Properly operate and sanitize equipment as required.
Other Duties
- Complete tasks assigned by the Customer Service Team Lead or management team.
Requirements
- Valid Class 5 driver’s license with a clean driving record.
- Experience in delivery, grocery, or customer service (preferred).
- Strong time management and organization abilities.
- Ability to lift up to 50 lbs (team lifting for heavier items).
- Good communication and interpersonal skills.
- WHMIS and Food Safety Certification (training provided).
- Flexibility to work early mornings, evenings, weekends, and holidays.
Skills Needed
- Safe and confident driving skills.
- Strong customer service approach.
- Attention to detail when checking orders.
- Ability to work in fast-paced environments.
- Physical stamina for lifting, bending, and long hours of standing.
- Ability to use GPS, mobile delivery apps, and basic tools.
- Teamwork and positive attitude.
Benefits
- Full-time or part-time work options.
- Discounts:
- 50% off selected prepared foods when eaten in-store.
- General discount on all groceries and café items.
- Opportunity to work with a respected Canadian company rooted in farming values.
- Chance to broaden skills in logistics, customer service, and grocery operations.
- Supportive team environment with room for growth.
