Tipuranga Horticulture Limited operates a fast-paced, customer-focused Team Leader Job in New Zealand retail business offering high-quality products and excellent service. As our operations continue to expand, we are seeking a motivated and skilled Retail Team Leader to oversee daily store activities, lead a growing team, and create an outstanding experience for every customer.
This role suits someone who enjoys responsibility, thrives in busy retail environments, and is ready to help grow a dynamic, people-first business.
Ideal Candidate Requirements
Applicants must have:
- Minimum two years of experience as a Retail Supervisor, Team Leader, or Assistant Manager
OR
A Level 4 qualification or higher in Retail, Business, or Management - Proven leadership skills with the ability to guide and motivate staff
- Strong customer service and communication abilities
- Excellent organisational, time management, and problem-solving skills
- Experience with merchandising, stock management, inventory planning, and POS systems
- Commitment to workplace health and safety compliance and best practices
Key Responsibilities
The Retail Team Leader will:
- Lead and supervise staff in sales, merchandising, stock control, and customer service
- Delegate tasks effectively to ensure smooth daily operations
- Train, mentor, and support staff through on-the-job coaching
- Handle customer complaints and escalations professionally
- Monitor sales results and help meet KPIs and store targets
- Manage inventory levels, stock orders, and product displays
- Maintain a clean, organised, and safe store environment
- Assist with staff rosters, timesheets, and daily operational reporting
- Support management with promotions, seasonal displays, and store improvement projects
What We Offer
Joining Tipuranga Horticulture Limited includes:
- A competitive hourly rate based on experience & qualifications ($28–$35/hr)
- A supportive, energetic work environment
- Ongoing training and professional development
- Opportunities for career progression within a growing business
- A chance to take ownership, lead a team, and make a real impact
