This role of Waitron/Waiter focuses on delivering exceptional customer service in a fast-paced environment. Responsibilities include standing for extended periods, lifting and moving stock or equipment, and maintaining excellent customer interactions. Strong physical endurance and good eyesight are essential for performing tasks effectively.
Full Job Description of Waitron/Waiter
- To deliver exceptional customer service
- Able to stand for long periods of time
- Able to lift, carry and move stock items and equipment
- Great Customer Service
- Able to work in a fast-paced environment
- Good eyesight
- Lead customers to their tables.
- Take food and drink orders.
- Serve food and drink orders in a timely manner.
- Check in with customers during their meal.
- Communicate effectively.
- Deliver checks.
- Collect payments.
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Greeting guests and taking drink and food orders
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
What are we looking for Waitron/Waiter
- Grade 10 required
- National Senior Certificate (preferred)
- Well-developed Literacy skills
- Well-developed Numeracy skills
- One year’s experience as a Waiter in (QSR environment preferred)
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