Room Attendant Job in Switzerland is an opportunity at the Mandarin Oriental Palace, Luzern, a luxury hotel seeking a dedicated team member for its housekeeping department. The successful candidate will clean guest rooms, corridors, storage rooms, offices, and staff changing areas while maintaining high hygiene and safety standards. Responsibilities also include preparing rooms for arrivals and departures, providing turndown service, reporting technical problems, and handing lost property to the housekeeping office. Applicants should have some professional cleaning experience, a strong service attitude, attention to detail, and the ability to work independently and as part of a team. German and English language skills are expected, while additional languages are an advantage. Weekend and public holiday shifts are part of the role. Benefits include career development programmes, complimentary hotel stays through the MOstay programme, attractive room rates, and colleague wellness initiatives. The exact salary has not been specified.
About Mandarin Oriental Palace, Luzern
Mandarin Oriental Palace, Luzern is an iconic Belle Époque hotel offering a luxury guest experience in Switzerland. The property features 136 rooms and suites, restaurants, a bar, meeting facilities, a spa, and a fitness room. Its housekeeping team helps maintain the cleanliness, presentation, and comfort expected in a premium hotel.
The Room Attendant reports to the Assistant Executive Housekeeper and helps ensure guest rooms and relevant hotel areas remain clean, functional, and inviting.
Room Attendant Job Responsibilities
The main duties include:
- Cleaning guest rooms: Prepare arrival and departure rooms professionally and maintain occupied rooms according to hotel standards.
- Maintaining shared areas: Clean corridors, storage rooms, offices, and staff changing rooms.
- Providing turndown service: Prepare guest rooms for evening comfort.
- Reporting maintenance issues: Notify the appropriate team about technical defects.
- Handling lost property: Deliver found items to the housekeeping office.
- Following safety procedures: Maintain hygiene, cleanliness, and workplace safety standards.
- Supporting housekeeping operations: Complete additional duties assigned within the department.
Careful cleaning, time management, and respect for guest privacy are essential in luxury hospitality.
Requirements and Essential Skills
Candidates should have some professional cleaning experience and a strong commitment to customer service. The employer expects applicants to work independently while cooperating effectively with colleagues.
Important requirements include:
- Previous experience in cleaning or housekeeping.
- Good manners, a well-groomed appearance, and high quality standards.
- A responsible, flexible, and open-minded attitude.
- Teamwork, reliability, and attention to detail.
- German and English language skills; additional languages are beneficial.
- Availability for weekend and public holiday shifts.
Applicants should confirm any additional employment or work-permit requirements directly with the hotel.
Salary and Benefits
The vacancy does not state a confirmed salary. As a general planning estimate, a room attendant in Switzerland may earn approximately CHF 3,800–4,500 gross per month, depending on experience, employer, working hours, and contractual arrangements. This is an indicative estimate, not an official Mandarin Oriental salary offer. Confirm the actual pay, overtime arrangements, and any allowances before accepting a position.
Benefits highlighted by the employer include:
- Learning and development: Training and development opportunities throughout your career.
- MOstay programme: Complimentary nights and attractive accommodation rates at participating Mandarin Oriental properties.
- Health and wellness: Colleague health benefits and wellness programmes.
- Swiss Deluxe Hotels: Access to attractive stays at participating luxury hotels in Switzerland, according to programme terms.
How to Apply
Prepare an updated CV highlighting your cleaning experience, language abilities, attention to detail, and availability for shift work. Apply through the official Mandarin Oriental careers website or the hotel’s verified recruitment channel. Check the current vacancy status and employment conditions before submitting your application.
