The Receptionist Job In Philippine at Wondellea Cafe & Resort in Silang, Cavite, offers a full-time opportunity with a salary of ₱15,000–₱18,000 per month. The receptionist will welcome guests, manage reservations, handle check-in and check-out, process payments, respond to inquiries, and coordinate with resort departments. Applicants should have good English and Filipino communication skills, basic computer knowledge, a customer-service attitude, and the ability to work shifting schedules, weekends, and holidays. Fresh graduates are welcome to apply, while hospitality-related education or previous front-desk experience is an advantage.
Receptionist Job Details
Position: Resort Receptionist / Front Desk Associate
Company: Wondellea Cafe & Resort
Location: Silang, Cavite, Philippines
Employment Type: Full-Time
Salary: ₱15,000–₱18,000 per month
Contact Number: +63 917 166 0786
Key Responsibilities
The selected receptionist will be responsible for a variety of front-office duties, including:
- Welcome and assist guests in a friendly and professional manner.
- Handle guest check-in and check-out procedures.
- Manage room reservations, booking inquiries, cancellations, and modifications.
- Respond to guest inquiries through phone, messaging platforms, social media, and walk-ins.
- Provide accurate information about resort rooms, facilities, amenities, policies, rates, and ongoing promotions.
- Process guest payments and maintain accurate billing and payment records.
- Coordinate with Housekeeping, Maintenance, Café, and other departments regarding guest requests and room requirements.
- Monitor room status and ensure rooms are ready before guest arrival.
- Handle guest requests, concerns, and complaints professionally.
- Escalate serious guest issues to the supervisor or manager when necessary.
- Assist guests with directions, transportation inquiries, local recommendations, and other general information.
- Maintain accurate guest records, reservation details, and front desk reports.
- Prepare and organize information for arriving and departing guests.
- Monitor and properly endorse important information to the next shift.
- Maintain cleanliness and organization of the reception and front desk area.
- Maintain a professional appearance while performing front-office duties.
- Follow resort policies regarding guest privacy, security, payments, keys, and lost-and-found items.
- Assist with basic administrative and clerical tasks when required.
- Perform other front-office duties reasonably assigned by management.
Qualifications and Requirements
Applicants for this Receptionist Job In Philippine should meet the following requirements:
- Must be a college graduate or college-level candidate.
- A background in Hospitality Management, Tourism, Hotel & Restaurant Management, or related courses is preferred.
- Previous experience in a hotel, resort, front desk, receptionist, or customer-service role is an advantage.
- Fresh graduates are welcome to apply if they have good communication skills and a strong willingness to learn.
- Good verbal and written communication skills in English and Filipino.
- Friendly, courteous, and confident when dealing with guests.
- Customer-service oriented with a professional attitude.
- Basic computer skills.
- Ability to learn reservation and POS systems.
- Organized and detail-oriented when handling bookings and payments.
- Able to handle guest complaints calmly and professionally.
- Able to multitask effectively during busy periods.
- Reliable, punctual, and responsible.
- Willing to work shifting schedules, weekends, and holidays according to resort operations.
Skills Required for the Receptionist Job
The role requires strong communication and customer-service skills because the receptionist interacts directly with guests throughout their stay. Candidates should be comfortable answering questions, providing information, and responding professionally to different guest concerns.
Organization and attention to detail are also important when managing reservations, guest records, billing information, payments, and room requirements. The receptionist should be able to multitask while maintaining professional service during busy periods.
Basic computer knowledge is required, along with the ability to learn the resort’s reservation and POS systems. Candidates should also demonstrate reliability, punctuality, responsibility, and a willingness to learn.
What Wondellea Cafe & Resort Is Looking For
Wondellea Cafe & Resort is looking for someone who genuinely enjoys assisting guests and understands that the front desk represents the first and last impression of the resort.
The ideal candidate should be:
- Warm and welcoming
- Attentive to guest needs
- Organized and detail-oriented
- Proactive in handling requests
- Dependable and responsible
- Professional when communicating with guests
- Calm when dealing with complaints
- Willing to work as part of a resort team
A strong commitment to hospitality and guest service is important for this position.
Salary and Employment Type
The Receptionist Job In Philippine at Wondellea Cafe & Resort offers a salary of ₱15,000–₱18,000 per month.
The position is full-time. The receptionist must be willing to work shifting schedules, weekends, and holidays when required by resort operations.
The supplied job information does not provide specific additional benefits. Applicants should confirm the complete benefits package and employment terms directly with the employer.
Work Location
The position is located in Silang, Cavite, Philippines. The successful candidate will work as part of the resort’s front-office operation and coordinate with Housekeeping, Maintenance, Café, and other departments to address guest requirements.
How to Apply
Candidates interested in the Resort Receptionist / Front Desk Associate position can use the contact information provided with the job details.
Wondellea Cafe & Resort
Location: Silang, Cavite, Philippines
Position: Resort Receptionist / Front Desk Associate
Employment: Full-Time
Salary: ₱15,000–₱18,000 per month
Contact: +63 917 166 0786
Applicants should ensure that they meet the stated qualifications and are prepared to work according to the resort’s required shifting schedule, including weekends and holidays.
Website Disclaimer
The information published on 1kissasian.co is provided for general informational purposes based on the job details supplied for this vacancy. Salary, responsibilities, qualifications, employment conditions, and other details may be subject to change. Applicants should verify the latest information directly with Wondellea Cafe & Resort before applying. 1kissasian.co does not guarantee employment and is not responsible for hiring decisions, changes to the vacancy, or the outcome of any application.