Hotel Cleaner Job in Chile offers an opportunity to join the Housekeeping team at Mandarin Oriental, Santiago as a Public Areas Agent. This full-time role focuses on keeping guest-facing and back-of-house areas clean, comfortable, safe, and welcoming. Candidates should have related experience, a strong service mindset, and availability for rotating shifts. The position also offers complementary insurance, free colleague meals, uniform laundry, development programs, wellness activities, and other benefits.
About Mandarin Oriental, Santiago
Mandarin Oriental, Santiago is located in the heart of the city. The hotel features 310 rooms and suites, restaurants, an outdoor swimming pool, and several guest facilities.
The property includes dining experiences such as Nikkei cuisine at Matsuri, Italian flavours at Senso, and snacks and beverages at the Atrium Lobby Lounge. The Public Areas Agent plays an important role in keeping this environment clean and comfortable for guests.
Chile’s accommodation sector continues to generate significant tourism activity. According to Chile’s National Statistics Institute, tourist accommodation establishments recorded 1,696,082 overnight stays in August 2026, while the Metropolitan Region recorded 752,128 overnight stays.
Hotel Cleaner Job Responsibilities
The Public Areas Agent will help maintain the hotel’s cleanliness and presentation. Key responsibilities include:
- Caring for and maintaining hotel facilities and operational equipment.
- Cleaning all guest-facing public areas.
- Cleaning back-of-house areas according to required quality standards.
- Ensuring all necessary cleaning materials are available.
- Reporting maintenance needs and Housekeeping or Engineering issues.
- Keeping work equipment clean and in good condition.
- Maintaining the housekeeping cart in an organised condition.
- Ensuring the cart contains all items needed to complete daily duties.
- Helping provide guests with a clean, comfortable, and welcoming environment.
Attention to detail is essential because the role supports the hotel’s luxury service standards.
Requirements and Skills
The employer is looking for people who are passionate about service and understand the importance of customer satisfaction.
The main requirements include:
- Luxury service and customer-service orientation.
- Previous experience related to the position.
- Availability for a full-time schedule.
- 40 working hours per week.
- Availability for rotating 5×2 shifts.
- Responsibility and attention to cleanliness.
- Ability to maintain equipment and supplies properly.
- A professional and service-focused attitude.
Experience in hotel housekeeping or public-area cleaning can help candidates adapt to the role and its quality expectations.
Salary and Benefits
The job advertisement does not mention a specific salary, so an employer salary should not be invented. Candidates should confirm the exact remuneration directly with Mandarin Oriental, Santiago.
For general legal context, Chile’s minimum monthly wage for workers aged 18 to 65 is CLP $553,553 from May 1, 2026, according to Chile’s Labour Directorate. This is a statutory minimum and is not the advertised salary for this hotel position.
Therefore, a reliable suggested average salary for this specific role cannot be calculated from the advertisement. The final amount may depend on experience, the position’s employment conditions, and the hotel’s compensation structure.
The advertised benefits include:
- Complementary insurance.
- Free meals in the colleagues’ restaurant.
- Uniform washing.
- Colleague recognition and reward programs.
- Learning and development programs.
- Wellness programs and social events.
- Various discounts provided within the property.
Work Schedule and Inclusion
This is a full-time position with 40 working hours and rotating 5×2 shifts. Candidates should be prepared to work according to the hotel’s operational requirements.
The vacancy also states that the offer falls under Law No. 21.015, which promotes the inclusion of people with disabilities in the workplace in Chile.
For candidates seeking a professional hotel cleaning career, this role provides the chance to work within an international luxury hospitality group while gaining experience in housekeeping standards, customer service, facility care, and hotel operations.
